Serverless. Secure. Simple to Deploy.

ConnectPath runs on AWS infrastructure you control. CloudFormation deployment, IAM role permissions, and data sovereignty options.

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Technical Highlights

Architecture

  • Serverless (Lambda, API Gateway, DynamoDB)
  • CloudFormation template deployment
  • IAM role with scoped permissions
  • Data can live in customer's AWS account

Security

  • Encryption at rest and in transit
  • PII compliant
  • AWS security and compliance inherited

Deployment

  • < 15 minutes with CloudFormation
  • Available in all AWS Connect regions
  • Instance re-onboarding supported

Management

  • Permission groups for feature access
  • CloudFormation stack updates for new features
  • Health display in application

APIs

  • User Management API
  • Directory API
  • Webhook integration

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