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Your CRM. Your Contact Center. Connected.

Pre-built integrations with Salesforce, Microsoft Dynamics, and Zendesk—plus flexible iFrame embedding for any CRM.

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Salesforce

  • CTI Adapter for embedding ConnectPath in Salesforce
  • Click-to-call from Salesforce records
  • Screen pop with customer data
  • Available on AppExchange

Microsoft Dynamics

  • Deep integration with all channels and directions
  • Post-contact transcript to Dynamics
  • Queue-specific configuration

Zendesk

  • Pre-built integration
  • Ticket creation and updates

Custom CRM

  • iFrame embedding per contact
  • Attribute substitution in URLs
  • Up to 20 integrations (5 per queue)

Ready to Connect Your CRM?

Our team can help you set up and configure your CRM integration.

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